Returns & Exchanges
At Elayers By Maya, we want you to feel confident in every piece you wear; if your selection isn't the perfect fit, we offer easy returns and exchanges within 30 days of delivery. All items must be returned in their original condition, unworn and with tags attached, to ensure a seamless refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely place the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Ship It Back
Print your prepaid shipping label provided by the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing